Terms of Service

INSANYCK is a luxury fashion brand focused on exclusive pieces and contemporary design. We operate as an e-commerce platform, connecting creators to consumers seeking excellence in clothing.

Our commitment is to offer high-quality products, premium service, and a differentiated shopping experience.

• All prices are displayed in Brazilian Reais (BRL) and include applicable taxes
• Images are illustrative; slight color variations may occur
• Size availability is subject to stock
• We reserve the right to correct pricing errors before order confirmation

We accept the following payment methods:

• Credit cards (Visa, Mastercard, Amex, Elo)
• PIX (instant payment)
• Bank slip (clearing time up to 3 business days)

All payments are processed by certified gateways (Stripe and MercadoPago), ensuring PCI-DSS security.

• Deliveries throughout Brazil via Correios and partner carriers
• Deadlines calculated at checkout according to your ZIP code
• Tracking code sent by email after dispatch
• We are not responsible for delays caused by strikes or force majeure

In compliance with the Consumer Defense Code:

• 7 calendar days for withdrawal (from receipt)
• Product must be in original condition, with tags
• First exchange free; others subject to shipping
• Refund processed within 10 business days after receiving the product

To request an exchange or return, contact us via the email below.

All site content — including texts, images, logos, designs, and code — is property of INSANYCK and protected by copyright laws.

Reproduction, distribution, or commercial use without express written authorization is prohibited.

INSANYCK is not responsible for:

• Indirect damages arising from site use
• Temporary interruptions for maintenance
• Third-party actions or force majeure

We reserve the right to modify these terms at any time. Significant changes will be communicated via email or site notice. Continued use after changes implies acceptance.

For questions about these terms or any related matter: